1st Point

Company Overview

  • Industry: service charge and property management
  • Number of Users: 6 office based staff
  • Previous/Alternative IT Solution: documents stored on laptops
  • Yorkshire Cloud Customer Since: August 2012

The Problem

With a string of blue-chip companies relying on their services, 1st Point found its growing client base was placing the firm’s IT system under strain.

The four partners in the business are based in different locations, so 1st Point had a system for storing documents where they could all access them.

But as the volume of data grew, the system became a drain on productivity. There was no flexibility to edit documents online, and it was hard to find the files needed. When they won a big contract, they decided it was time to invest in a new system.

The Solution

As Yorkshire Cloud began to understand 1st Point Consulting’s business, it became apparent that an entirely cloud-based solution was the best option. This would see all the firm’s data and software stored on secure servers, so the team could access it from anywhere.

1st Point staff can log in from any computer that’s connected to the internet and always see the same thing: their hosted desktop, providing access to the software and files they need to work.

The Results

“We’re not technical, but we put what we needed into words. We were impressed by Yorkshire Cloud from the start, they were friendly and flexible, and their prices seemed reasonable too.

To start work, we log into our cloud server. It’s really easy to use, our files and email are all there, and it’s made us more efficient simply because everything works together. And it works just the same when we’re travelling – in the UK and worldwide.

It’s just like using any other computer. We wanted it to be idiot-proof, with the familiar setup. And it is.

Our main concern was that it might be tricky to transfer data across from our old supplier, but Yorkshire Cloud was superb. They spoke the right language to get our data moved quickly and easily.

It’s been a really strong relationship. They always call us back when they promise, and they speak our language. It’s brilliant – it’s so much better than before.

We’re a growing company and we may need to expand. Yorkshire Cloud offers the flexibility and adaptability to change at our pace, not at theirs.”

Shani Viner, Director, 1st Point Consulting

Try a trial of Yorkshire Cloud completely free for 14 days and you'll never look back